Kansas Board of Regents Student Financial Aid Text Messaging Service Privacy Policy 

Last update: February 2026 

 

Overview 

Kansas Board of Regents (KBOR) Student Financial Aid (SFA) respects the privacy of our scholarship applicants. This Privacy Policy explains how KBOR SFA collects, uses, and protects personal information in connection with our text messaging services. 

This privacy notice provides more specific information on how the Kansas Board of Regents text messaging service collects and processes scholarship applicant personal information. 

Scope 

This notice applies to the collection and processing of personal information through the KBOR SFA text messaging service (“we,” “us,” or “our”). It provides an overview of our practices regarding the information we collect, how we use it, and the measures we take to safeguard it. 

How We Collect Information 

We collect personal information in the following circumstances: 

  • We may collect personal information in the following ways: 
    • Direct Collection: When you voluntarily provide information by responding to KBOR SFA text messages. 
    • From KBOR Sources: When your contact information is imported from other authorized KBOR systems or sources, such as scholarship or financial aid applications. 
    • Automated Processes: When the text messaging platform automatically collects limited technical or interaction data as you engage with our messages. 

What Type of Information We Collect 

Direct Collection 

We directly collect the following personal information: 

    • Mobile phone numbers
    • Opt-out preferences
    • Content of your text message responses to us. 

Collection from KBOR Sources 

We import personal information from KBOR Student Financial Aid scholarship application systems and sources, including: 

    • First and last name 
    • Mobile phone number 

Automated Collection 

The text messaging platform automatically collects certain technical details, including: 

    • Device status (e.g., whether the device is available for messaging) 
    • Carrier (e.g., Verizon, AT&T, etc.) 
    • Country associated with the phone (note: KBOR does not send international text messages) 
    • Message delivery status 
    • Error codes indicating message delivery issues (e.g., number associated with a landline, unreachable device, etc.) 

How This Information Is Used 

We use the personal information we collect to communicate with you regarding the status of Kansas Board of Regents Student Financial Aid Scholarship applications, such as: 

  • Updates, to keep you informed of important dates or requirements specific to your KBOR SFA Scholarship application. 

With Whom This Information Is Shared 

KBOR does not sell or rent your personal information. We may, however, share your information in limited circumstances, such as: 

  • With Service Providers: We share information with  our text messaging services. 
  • With Partners: When necessary, we may share information with university partners or other entities that support KBOR SFA scholarship administration. 

All service providers are required to maintain appropriate safeguards, keep your personal information secure, and use it only to provide necessary services on our behalf. 

We may also share personal information when required by law or when we believe such disclosure is necessary to protect the safety, property, or rights of KBOR, its employees, students, or scholarship recipients. 

 

What Choices You Can Make About Your Information 

You may choose to unsubscribe from text messages at any time. To stop receiving messages, reply with one of the following keywords: 
“Cancel,” “End,” “Quit,” “Unsubscribe,” “Stop,” or “Stop All.” 

To resume receiving messages, reply with: 
“Start,” “Yes,” or “Unstop.” 

Text "HELP" for help.

Please note: 

    • Unsubscribing from one campaign does not automatically unsubscribe you from others. 
    • Unsubscribing does not remove your information from KBOR source systems (e.g., scholarship applications). 

To ensure you continue receiving important updates, please verify that your contact information in the KBOR Scholarship Portal is accurate and up to date. 

       If you would like to opt-in to receiving text messaging, please complete the Kansas Board of Regents Student Financial Assistance Text Messaging Consent Form


How Information Is Secured 

Kansas Board of Regents Student Financial Aid recognizes the importance of protecting the information it collects and maintains. KBOR SFA employs reasonable physical, administrative, and technical safeguards designed to prevent unauthorized access, maintain data accuracy, and ensure the proper use of information. 

Mobile phone numbers and SMS opt-in consent are collected solely for the purpose of delivering the text messages described at the time of opt-in. SMS opt-in data and consent will not be sold, rented, shared, transferred, or disclosed to any third parties or affiliates for marketing or promotional purposes.

We do not share text messaging originator opt-in data or consent with any third parties, except with trusted service providers that assist us in delivering SMS communications (such as messaging platform providers), and only for the purpose of facilitating message delivery and related support services.


Privacy Notice Changes 

This privacy notice may be updated periodically to reflect changes in practices or applicable laws. The effective date of the most recent update will always appear at the top of this notice. 


SMS Terms and Conditions (PDF)
 

Who to Contact with Questions or Concerns 

If you have questions or concerns about this Privacy Policy or how your personal information is used, please contact: 

 
Kansas Board of Regents – Student Financial Aid 
Email: This email address is being protected from spambots. You need JavaScript enabled to view it.